Fathom incident

GCP incident impacting application connectivity and performance

Major Resolved View vendor source →

Fathom experienced a major incident on September 1, 2026 affecting In-Call Processing (Zoom) and Google Calendar Sync and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 06:33 PM UTC
Resolved
Sep 01, 2026, 08:09 PM UTC
Duration
1h 35m
Detected by Pingoru
Sep 01, 2026, 06:33 PM UTC

Affected components

In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceIn-Call Processing (Google Meet)ClosePost-Call ProcessingApplication Emails

Update timeline

  1. identified Sep 01, 2026, 06:33 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 01, 2026, 08:09 PM UTC

    This incident has been resolved.