Fathom incident
Desktop application may have shown "Waiting" while recording was active
Fathom experienced a minor incident on March 19, 2026 affecting In-Call Processing (Zoom) and In-Call Processing (Microsoft Teams) and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)
Update timeline
- identified Mar 19, 2026, 01:31 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2026, 01:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 02:09 AM UTC
This incident has been resolved.