Fathom incident
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Fathom experienced a notice incident on February 5, 2026 affecting In-Call Processing (Zoom) and Google Calendar Sync and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceIn-Call Processing (Google Meet)ClosePost-Call ProcessingApplication Emails
Update timeline
- investigating Feb 05, 2026, 05:13 PM UTC
We are currently investigating this issue.
- monitoring Feb 05, 2026, 05:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 05:40 PM UTC
This incident has been resolved.