Fathom incident
Some recordings may be slow to complete final transcription
Notice Vendor's status page →
Resolved after 27 minutes, affecting In-Call Processing (Zoom) and Google Calendar Sync and 1 more, on February 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceIn-Call Processing (Google Meet)ClosePost-Call ProcessingApplication Emails
Update timeline
- investigating Feb 05, 2026, 05:13 PM UTC
We are currently investigating this issue.
- monitoring Feb 05, 2026, 05:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 05:40 PM UTC
This incident has been resolved.
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