Fathom incident

Global Cloudflare Outage

Major Resolved View vendor source →

Fathom experienced a major incident on November 18, 2025 affecting In-Call Processing (Zoom) and Google Calendar Sync and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:11 PM UTC
Resolved
Nov 18, 2025, 03:35 PM UTC
Duration
3h 24m
Detected by Pingoru
Nov 18, 2025, 12:11 PM UTC

Affected components

In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceWebsiteIn-Call Processing (Google Meet)ClosePost-Call Processing

Update timeline

  1. investigating Nov 18, 2025, 12:11 PM UTC

    Cloudflare is experiencing a global network outage that impacts Fathom: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. monitoring Nov 18, 2025, 02:50 PM UTC

    Cloudflare has implemented a fix and shifted their status to Monitoring and we are seeing recovery.

  3. resolved Nov 18, 2025, 03:35 PM UTC

    This incident has been resolved.