Fathom Outage History

Fathom is up right now

Fathom had 11 outages in the last 2 years totaling 63h 48m of downtime — averaging 0.5 incidents per month.

There were 11 Fathom outages since September 29, 2025 totaling 63h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fathom.video

Notice September 21, 2026

Some calls slow to start and process

Detected by Pingoru
Sep 21, 2026, 03:26 PM UTC
Resolved
Sep 21, 2026, 10:21 PM UTC
Duration
6h 55m
Affected: In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)Post-Call Processing
Timeline · 5 updates
  1. investigating Sep 21, 2026, 03:26 PM UTC

    We are currently investigating this issue.

  2. identified Sep 21, 2026, 03:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 21, 2026, 08:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 21, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 21, 2026, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026

GCP incident impacting application connectivity and performance

Detected by Pingoru
Sep 01, 2026, 06:33 PM UTC
Resolved
Sep 01, 2026, 08:09 PM UTC
Duration
1h 35m
Affected: In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceIn-Call Processing (Google Meet)ClosePost-Call ProcessingApplication Emails
Timeline · 2 updates
  1. identified Sep 01, 2026, 06:33 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 01, 2026, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026

AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted

Detected by Pingoru
Jun 03, 2026, 01:58 PM UTC
Resolved
Jun 03, 2026, 02:36 PM UTC
Duration
38m
Affected: In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)Post-Call ProcessingApplication Emails
Timeline · 2 updates
  1. identified Jun 03, 2026, 01:58 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 03, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Desktop application may have shown "Waiting" while recording was active

Detected by Pingoru
Mar 19, 2026, 01:31 AM UTC
Resolved
Mar 19, 2026, 02:09 AM UTC
Duration
38m
Affected: In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)
Timeline · 3 updates
  1. identified Mar 19, 2026, 01:31 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 19, 2026, 01:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 02:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 5, 2026

Some recordings may be slow to complete final transcription

Detected by Pingoru
Feb 05, 2026, 05:13 PM UTC
Resolved
Feb 05, 2026, 05:40 PM UTC
Duration
27m
Affected: In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceIn-Call Processing (Google Meet)ClosePost-Call ProcessingApplication Emails
Timeline · 3 updates
  1. investigating Feb 05, 2026, 05:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 05, 2026, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 23, 2026

Application unavailable for some customers

Detected by Pingoru
Jan 23, 2026, 11:39 PM UTC
Resolved
Jan 24, 2026, 12:48 AM UTC
Duration
1h 8m
Affected: In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceIn-Call Processing (Google Meet)Post-Call ProcessingApplication Emails
Timeline · 3 updates
  1. identified Jan 23, 2026, 11:39 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 24, 2026, 12:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 24, 2026, 12:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Global Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 12:11 PM UTC
Resolved
Nov 18, 2025, 03:35 PM UTC
Duration
3h 24m
Affected: In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceWebsiteIn-Call Processing (Google Meet)ClosePost-Call ProcessingApplication Emails
Timeline · 3 updates
  1. investigating Nov 18, 2025, 12:11 PM UTC

    Cloudflare is experiencing a global network outage that impacts Fathom: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. monitoring Nov 18, 2025, 02:50 PM UTC

    Cloudflare has implemented a fix and shifted their status to Monitoring and we are seeing recovery.

  3. resolved Nov 18, 2025, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2025

Partial recording outage

Detected by Pingoru
Oct 17, 2025, 05:37 PM UTC
Resolved
Oct 17, 2025, 07:29 PM UTC
Duration
1h 51m
Affected: In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)
Timeline · 4 updates
  1. investigating Oct 17, 2025, 05:37 PM UTC

    We are currently investigating this issue

  2. identified Oct 17, 2025, 06:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 17, 2025, 06:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 17, 2025, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2025

AI provider outage: AI Search is temporarily offline

Detected by Pingoru
Sep 29, 2025, 06:32 PM UTC
Resolved
Sep 29, 2025, 07:38 PM UTC
Duration
1h 6m
Affected: Post-Call Processing
Timeline · 3 updates
  1. investigating Sep 29, 2025, 06:32 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2025, 06:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 29, 2025, 07:38 PM UTC

    This incident has been resolved.

Read the full incident report →