Fathom incident

AI provider outage: AI Search is temporarily offline

Minor Resolved View vendor source →

Fathom experienced a minor incident on September 29, 2025 affecting Post-Call Processing, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 06:32 PM UTC
Resolved
Sep 29, 2025, 07:38 PM UTC
Duration
1h 6m
Detected by Pingoru
Sep 29, 2025, 06:32 PM UTC

Affected components

Post-Call Processing

Update timeline

  1. investigating Sep 29, 2025, 06:32 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2025, 06:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 29, 2025, 07:38 PM UTC

    This incident has been resolved.