Exclaimer incident

Signature Designer is not loading

Notice Resolved View vendor source →

Exclaimer experienced a notice incident on September 24, 2025, lasting 23h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 07:56 AM UTC
Resolved
Sep 25, 2025, 07:37 AM UTC
Duration
23h 40m
Detected by Pingoru
Sep 24, 2025, 07:56 AM UTC

Update timeline

  1. investigating Sep 24, 2025, 07:56 AM UTC

    Exclaimer Engineers are currently investigating an issue where the Signature designer is not loading as expected. Signatures are still expected to be applying through client-side or server-side systems.

  2. monitoring Sep 24, 2025, 11:05 AM UTC

    Our engineers have implemented a fix and we're actively monitoring the site. Customers should be able to access the signature designer as normal.

  3. resolved Sep 25, 2025, 07:37 AM UTC

    This incident has been resolved.