Microsoft incident causing issues with signature imprinting and the portal in multiple regions

Update timeline

1. investigating Apr 24, 2026, 04:03 PM UTC

   We are currently investigating issue with Portal access and signature imprinting issue. This is related to the Azure outage - https://azure.status.microsoft/en-us/status

2. identified Apr 24, 2026, 06:44 PM UTC

   We are observing improvements in signature imprints and portal access. However, intermittent failures may still occur as the underlying Azure issue is not yet fully resolved. We continue to actively monitor progress from Microsoft and will provide updates here as more information becomes available.

3. identified Apr 24, 2026, 10:07 PM UTC

   We are continuing to see improvements, with no further reports at this time. Microsoft is still in the process of rolling out changes across the region, and we are closely monitoring progress. We will provide further updates as they become available.

4. resolved Apr 25, 2026, 08:41 AM UTC

   The azure incident has been resolved and our Exclaimer engineers we have been able to restore full functionality for our customers. Extended monitoring has not indicated any other outstanding issues at this time. If you are continuing to have issues with Exclaimer signature imprinting or the portal, please reach out to our support team, who will be happy to help.