Exa incident

DarkLight Outage - Sheffield Region

Resolved after 1 hour 33 minutes, affecting Overall, on February 3, 2026.

investigating Feb 03, 2026, 05:37 PM UTC

We have seen from our monitoring that the affected circuits in Sheffield are all back online. We will continue to monitor and work with the supplies if we see any change. We're sorry for any inconvenience this afternoon's outage may have caused you.

Started
Feb 03, 2026, 03:46 PM UTC
Resolved
Feb 03, 2026, 05:19 PM UTC
Duration
1h 33m
Detected by Pingoru
Feb 03, 2026, 03:46 PM UTC

Affected components

Overall

Update timeline

  1. investigating Feb 03, 2026, 03:46 PM UTC

    We are aware of an issue that will affect our DarkLight connectivity customers in the Sheffield region. Customers will currently be offline, with the outage starting at 15:46. Our Networking team have escalated this with our supplier, and we will provide a further update as soon we have any more information.

  2. investigating Feb 03, 2026, 05:37 PM UTC

    We have seen from our monitoring that the affected circuits in Sheffield are all back online. We will continue to monitor and work with the supplies if we see any change. We're sorry for any inconvenience this afternoon's outage may have caused you.

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