Exa incident

Intermittent Third Party CRM Outages

Minor Resolved

Exa experienced a minor incident on September 16, 2026 affecting Other Services (Other), lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 08:38 AM UTC
Resolved
Sep 16, 2026, 12:00 PM UTC
Duration
3h 21m
Detected by Pingoru
Sep 16, 2026, 08:38 AM UTC

Affected components

Other Services (Other)

Update timeline

  1. identified Sep 16, 2026, 08:38 AM UTC

    Our CRM provider is currently experiencing intermittent issues, causing sporadic downtime on our ticketing system. Tickets are still being logged and will be processed between periods of downtime. If anything needs urgent attention, please call us on **0345 145 1234**

  2. resolved Sep 16, 2026, 12:00 PM UTC

    We have received confirmation that these issues have now been resolved.