Is Exa down?

Last checked 7m ago
Current status
Exa is up

No incidents right now.

Official status page: https://status.exa.net.uk · Polled every 5 minutes · 25 components tracked

Exa is operational right now. Last checked 7m ago; the most recent incident resolved 3h ago.

Real-time Exa status, recent outages, and incident history — pulled directly from Exa's official status page at https://status.exa.net.uk every 5 minutes. Pingoru tracks 25 Exa services and has captured 35 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Exa reports a new incident — free for 5 monitors, no credit card.

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Exa uptime 100.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 43m
    Started Aug 19, 2026, 08:31 AM UTC · Resolved Aug 19, 2026, 01:14 PM UTC
    ExaCube Hardware
    Timeline · 4 updates
    • investigating · Aug 19, 2026, 08:31 AM UTC

      We've identified an issue affecting customers using ExaCube. Our engineering team are actively investigating. We will provide more information as soon as we have it. We apologise for any inconvenience caused.

    • identified · Aug 19, 2026, 10:26 AM UTC

      We've identified that the issue was caused by a back end service, we are in the process of moving ExaCube customers to a back up platform to restore connectivity. Apologies for any inconvenience caused.

    • monitoring · Aug 19, 2026, 10:39 AM UTC

      This issue is now resolved and we are monitoring the service, please get in touch with our support team via 0345 145 1234 if you are still experiencing any problems.

    • resolved · Aug 19, 2026, 01:14 PM UTC

      After monitoring we're happy to resolve this incident. If you are still experiencing any issue please get in touch with our support team 0345 145 1234.

    Latest: After monitoring we're happy to resolve this incident. If you are still experiencing any issue please get in touch with our support team 0345 145 1234.

  2. Resolved 3h 58m
    Started Aug 17, 2026, 09:00 AM UTC · Resolved Aug 17, 2026, 12:58 PM UTC
    ExaCube Hardware
    Timeline · 3 updates
    • investigating · Aug 17, 2026, 09:00 AM UTC

      We've identified an issue affecting customers using ExaCube. Our engineering team are actively investigating. We will provide more information as soon as we have it. We apologise for any inconvenience caused.

    • monitoring · Aug 17, 2026, 10:05 AM UTC

      This issue is now resolved, please get in touch with our support team via 0345 145 1234 if you are still experiencing any problems.

    • resolved · Aug 17, 2026, 12:58 PM UTC

      After monitoring we're happy to resolve this incident. If you are still experiencing any issue please get in touch with our support team 0345 145 1234.

    Latest: After monitoring we're happy to resolve this incident. If you are still experiencing any issue please get in touch with our support team 0345 145 1234.

  3. Resolved 8d 8h
    Started Jul 06, 2026, 07:28 AM UTC · Resolved Jul 14, 2026, 04:05 PM UTC
    SurfProtect Quantum / Quantum + FilteringEvolution / Evolution + FilteringSurfprotect PanelReal Time AlertsSurfprotect Analytics
    Timeline · 6 updates
    • investigating · Jul 06, 2026, 07:28 AM UTC

      We are investigating an issue that may be causing connectivity and SurfProtect issues for some of our customers. Our Services team is investigating, and we will provide further updates as soon as we have them.

    • identified · Jul 06, 2026, 07:34 AM UTC

      The outage seems to be related to a partial switch failure in our London data centre. We are seeing some services being restored, but we are still investigating. Further updates to follow.

    • monitoring · Jul 06, 2026, 07:55 AM UTC

      Our Services team has rerouted the traffic away from the affected switch, and all affected customers should be back online. Our Services team will continue to investigate. If you are still having issues, please call our Helpdesk on 0345 145 1234, and the team will be happy to assist.

    • identified · Jul 06, 2026, 08:34 AM UTC

      Following the issues with the switch this morning, we are aware that some ExaCUBE/SurfProtect Evolution customers are still having trouble getting online. Our Services team are working to resolve this as soon as possible. We will provide further updates as soon as we have any more information.

    • monitoring · Jul 06, 2026, 11:57 AM UTC

      All affected customers should now be online and able to access the internet again. Our Services team are still working to fully resolve the issues. We are continuing to monitor the services, and they will be classified as at risk until this status is formally closed, as there may be intermittent disconnections.

    • monitoring · Jul 07, 2026, 09:01 AM UTC

      Our Services team has tested a fix overnight, and we are now in the process of deploying this to all ExaCUBE devices. We do not anticipate there will be any extended downtime for customers, even prior to the fix being rolled out. This status will remain open until we have deployed the fix and monitored it for a period of time. Thank you for your patience and understanding whilst we have been working hard to resolve it for all affected schools. If you do encounter any issues today, please call the Helpdesk on 0345 145 1234, and the team will be happy to assist.

    Latest: Our Services team has tested a fix overnight, and we are now in the process of deploying this to all ExaCUBE devices. We do not anticipate there will be any extended downtime for c…

Outage history

Past 90 days · 3 incidents View full outage history →
  • Started Aug 19, 2026, 08:31 AM UTC · Resolved Aug 19, 2026, 01:14 PM UTC · 4h 43m
  • Started Aug 17, 2026, 09:00 AM UTC · Resolved Aug 17, 2026, 12:58 PM UTC · 3h 58m
  • Started Jul 06, 2026, 07:28 AM UTC · Resolved Jul 14, 2026, 04:05 PM UTC · 8d 8h