Exa incident
SurfProtect - Proxy Issues
Ongoing since 08:30 AM UTC, affecting SurfProtect Quantum / Quantum + Filtering.
We are aware that some customers are currently unable to access the internet when using the SurfProtect Proxy service this morning. The issue is related to a single SurfProtect server, and our Services team are currently working to resolve this. We will provide further updates as soon as we have them.
Affected components
Update timeline
- investigating Oct 30, 2026, 08:30 AM UTC
We are aware that some customers are currently unable to access the internet when using the SurfProtect Proxy service this morning. The issue is related to a single SurfProtect server, and our Services team are currently working to resolve this. We will provide further updates as soon as we have them.
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