EverTrue incident
EverTrue/ScheduleD Exports - Scheduled Exports not Delivered
Resolved after 6 hours 33 minutes, affecting Exports, on November 17, 2025.
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and appreciate your patience. Please reach out to [email protected] if you have any questions.
Affected components
Update timeline
- investigating Nov 17, 2025, 01:22 PM UTC
We are investigating an issue that prevented some scheduled exports from completing on 11/15, 11/16 and today. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to [email protected]
- identified Nov 17, 2025, 01:36 PM UTC
The issue has been identified and we are working to implement a fix. Please reach out to [email protected] if you have any questions.
- monitoring Nov 17, 2025, 01:50 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and appreciate your patience. Please reach out to [email protected] if you have any questions.
- identified Nov 17, 2025, 03:51 PM UTC
We have identified an issue with the current fix and are working to resolve now. We apologize for the inconvenience and appreciate your patience as we work to fix.
- monitoring Nov 17, 2025, 04:12 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and appreciate your patience. Please reach out to [email protected] if you have any questions.
- resolved Nov 17, 2025, 07:56 PM UTC
This incident has been resolved
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