EverTrue incident

Unable to Log into Signal Platform

Minor Resolved View vendor source →

EverTrue experienced a minor incident on September 28, 2026 affecting Application, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 01:24 PM UTC
Resolved
Sep 28, 2026, 02:44 PM UTC
Duration
1h 20m
Detected by Pingoru
Sep 28, 2026, 01:24 PM UTC

Affected components

Application

Update timeline

  1. identified Sep 28, 2026, 01:24 PM UTC

    We have identified an issue which is preventing users from being able to log into the Signal platform. We are working to resolve as quickly as possible. If you have any questions, please reach out to [email protected]

  2. monitoring Sep 28, 2026, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results. If you continue to experience issues with logging in, please reach out to [email protected]

  3. resolved Sep 28, 2026, 02:44 PM UTC

    This incident has been resolved.