Is EverTrue down?
Last checked 2m agoNo incidents right now.
EverTrue is operational right now. Last checked 2m ago; the most recent incident resolved 5d ago.
Real-time EverTrue status, recent outages, and incident history: pulled directly from EverTrue's official status page at status.evertrue.com every 5 minutes. Pingoru tracks 24 EverTrue services and has captured 7 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment EverTrue reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Application
Timeline · 3 updates
- investigating · Oct 24, 2026, 03:28 PM UTC
We’re aware of an issue where customers have experienced delays in data changes appearing in Signal. We’ve fixed the issue and are monitoring the results. Recent changes are processing again and will appear in search, contact, gift, and assignment views. We expect everything to be up to date within the next couple of hours. No data was lost. Reach out to [email protected] if you have questions.
- monitoring · Oct 26, 2026, 12:18 PM UTC
A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you are still seeing delayed data updates.
- resolved · Oct 26, 2026, 04:01 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions.
Latest: This incident has been resolved. Please reach out to [email protected] if you have any questions.
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- Web Application
Timeline · 3 updates
- identified · Oct 21, 2026, 05:31 PM UTC
We're addressing a global security issue in PHP, software used by many web applications. While this work takes place you may experience issues uploading files. DonorSearch: web uploads are limited to 8 MB. Larger files can still be sent by FTP. ThankView: uploads are limited to 32 MB. ODDER: uploads are limited to 32 MB. Larger files won't upload until the limit is lifted. Other features may be unavailable while we work. All products remain online. We'll update this page when the limits are lifted.
- monitoring · Oct 21, 2026, 10:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 29, 2026, 03:14 PM UTC
This incident has been resolved. Upload limits have been removed and large files can be uploaded to DonorSearch, ThankView and ODDER again.
Latest: This incident has been resolved. Upload limits have been removed and large files can be uploaded to DonorSearch, ThankView and ODDER again.
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- Application
Timeline · 3 updates
- investigating · Oct 20, 2026, 01:45 PM UTC
We are investigating an issue that is preventing some constituent records DonorSearch summary view to load. Please reach out to [email protected] if you have any questions.
- identified · Oct 20, 2026, 03:44 PM UTC
The issue has been identified and we are working on a fix now. Reach out to [email protected] if you have any questions.
- resolved · Oct 20, 2026, 04:46 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Application
Timeline · 3 updates
- identified · Sep 28, 2026, 01:24 PM UTC
We have identified an issue which is preventing users from being able to log into the Signal platform. We are working to resolve as quickly as possible. If you have any questions, please reach out to [email protected]
- monitoring · Sep 28, 2026, 01:38 PM UTC
A fix has been implemented and we are monitoring the results. If you continue to experience issues with logging in, please reach out to [email protected]
- resolved · Sep 28, 2026, 02:44 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Exports
Timeline · 3 updates
- investigating · Sep 14, 2026, 02:32 PM UTC
We are investigating an issue that prevented some scheduled exports from completing over the weekend. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to [email protected]
- monitoring · Sep 14, 2026, 07:46 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for the issue and are working to deliver failed exports as quickly as possible.
- resolved · Sep 15, 2026, 02:13 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full EverTrue outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse EverTrue outage history →Or sign up free to get alerts when EverTrue breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 24 components checked every 5 minutesThe longest incident in the last year, Temporary upload limits while we address a global security issue on October 21, 2026, ran for 8 days. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- Application6
- Exports5
- Imports5
- Signal Email2
- Web Application2
Latest incidents
- Signal Platform - Delays in Data Changes Appearing
We’re aware of an issue where customers have experienced delays in data changes appearing in Signal. We’ve fixed the issue and are monitoring the results.…
- Temporary upload limits while we address a global security issue
We're addressing a global security issue in PHP, software used by many web applications. While this work takes place you may experience issues uploading files.…
- Signal Platform - Some Constituent Records Temporarily not loading DonorSearch Summary View
We are investigating an issue that is preventing some constituent records DonorSearch summary view to load. Please reach out to [email protected] if you have…
- Started Oct 24, 2026, 03:28 PM UTC · Resolved Oct 26, 2026, 04:01 PM UTC · 2d
- Started Oct 21, 2026, 05:31 PM UTC · Resolved Oct 29, 2026, 03:14 PM UTC · 7d 21h
- Signal Platform - Some Constituent Records Temporarily not loading DonorSearch Summary View ResolvedStarted Oct 20, 2026, 01:45 PM UTC · Resolved Oct 20, 2026, 04:46 PM UTC · 3h 1m
- Unable to Log into Signal Platform ResolvedStarted Sep 28, 2026, 01:24 PM UTC · Resolved Sep 28, 2026, 02:44 PM UTC · 1h 20m
- Started Sep 14, 2026, 02:32 PM UTC · Resolved Sep 15, 2026, 02:13 PM UTC · 23h 40m
- Started Aug 26, 2026, 05:11 PM UTC · Resolved Aug 28, 2026, 03:08 PM UTC · 1d 21h
- Started Aug 25, 2026, 04:09 PM UTC · Resolved Aug 25, 2026, 08:48 PM UTC · 4h 39m