Resolved after 2 days 9 hours, affecting Imports, on March 4, 2026.
A fix has been implemented. Previously stalled imports are now being processed. Due to the current backlog, processing may take some time, but we will continue monitoring progress.
Affected components
Update timeline
- investigating Mar 04, 2026, 01:22 PM UTC
We are investigating an issue that is causing some files to fail during pre-processing. We apologize for the issue and are working to resolve as quickly as possible. If you have any questions please reach out to [email protected].
- investigating Mar 04, 2026, 02:18 PM UTC
We are investigating an issue that is causing Assignments files to fail at pre-processing. Other file types are not affected. If you have any questions, please reach out to [email protected].
- investigating Mar 04, 2026, 02:21 PM UTC
We are investigating an issue that is causing some files to fail during pre-processing. We apologize for the issue and are working to resolve as quickly as possible. If you have any questions please reach out to [email protected].
- monitoring Mar 05, 2026, 06:31 PM UTC
A fix has been implemented. Previously stalled imports are now being processed. Due to the current backlog, processing may take some time, but we will continue monitoring progress.
- resolved Mar 06, 2026, 11:09 PM UTC
This incident has been resolved.
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