EverTrue incident

Signal Platform - Delays in Data Changes Appearing

Ongoing since 03:28 PM UTC, affecting Application.

investigating Oct 24, 2026, 03:28 PM UTC

We’re aware of an issue where customers have experienced delays in data changes appearing in Signal. We’ve fixed the issue and are monitoring the results. Recent changes are processing again and will appear in search, contact, gift, and assignment views. We expect everything to be up to date within the next couple of hours. No data was lost. Reach out to [email protected] if you have questions.

Started
Oct 24, 2026, 03:28 PM UTC
Resolved
Ongoing
Duration
● 3h 50m
Detected by Pingoru
Oct 24, 2026, 03:28 PM UTC

Affected components

Application

Update timeline

  1. investigating Oct 24, 2026, 03:28 PM UTC

    We’re aware of an issue where customers have experienced delays in data changes appearing in Signal. We’ve fixed the issue and are monitoring the results. Recent changes are processing again and will appear in search, contact, gift, and assignment views. We expect everything to be up to date within the next couple of hours. No data was lost. Reach out to [email protected] if you have questions.

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