EverTrue incident

EverTrue iOS - mobile application not functioning as expected

Minor Resolved View vendor source →

EverTrue experienced a minor incident on April 10, 2026 affecting iOS App, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 12:48 PM UTC
Resolved
Apr 10, 2026, 01:51 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 10, 2026, 12:48 PM UTC

Affected components

iOS App

Update timeline

  1. identified Apr 10, 2026, 12:48 PM UTC

    We have identified an issue that is preventing the EverTrue iOS from functioning as expected. We are working to resolve as quickly as possible. Please reach out to [email protected] if you have any questions. Please note android and web are not affected.

  2. identified Apr 10, 2026, 01:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 10, 2026, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you continue to experience any issues with the app.

  4. monitoring Apr 10, 2026, 01:34 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 10, 2026, 01:51 PM UTC

    This incident has been resolved. Please reach out to [email protected] if you have any questions.