Resolved after 57 minutes, on July 21, 2026.
We've now resolved the incident. Thanks for your patience. If your trunk is still failing to register please contact ESI support for a password update to the trunk config.
Update timeline
- investigating Jul 21, 2026, 04:18 PM UTC
ESI is investigating a platform issue that is causing registration errors for SIP trunk customers. Our platform operations team is working to identify the root cause.
- resolved Jul 21, 2026, 05:16 PM UTC
We've now resolved the incident. Thanks for your patience. If your trunk is still failing to register please contact ESI support for a password update to the trunk config.
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