ESI incident

Dead air on calls

Major Resolved View vendor source →

ESI experienced a major incident on August 14, 2026, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 01:11 PM UTC
Resolved
Aug 14, 2026, 02:15 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 14, 2026, 01:11 PM UTC

Update timeline

  1. investigating Aug 14, 2026, 01:11 PM UTC

    We are receiving a large number of reports of calls being delivered with dead air. ESI is investigating the root cause of these issues.

  2. resolved Aug 14, 2026, 02:15 PM UTC

    We've now resolved the incident. Thanks for your patience.