Eplan Outage History

Eplan had 6 outages in the last 2 years totaling 11h 48m of downtime — averaging 0.2 incidents per month.

There were 6 Eplan outages since June 6, 2026 totaling 11h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://eplan.status.io

Minor July 30, 2026

Partial SSL Certificate Issues

Detected by Pingoru: Jul 30, 2026, 09:25 AM UTC
Resolved: Jul 30, 2026, 09:36 AM UTC
Duration: 10m

Affected: Cloud dashboardCloud sign-inData PortalData Portal Request ProcessDeveloper PortalEADN SigningeBuild DesignereBuild FreeeBuild Project BuildereLearningeManageeManage FreeePocketeStockeView DemoeView FreeRiPowerRiThermRiTherm (Eplan Cloud China)Report Center

Timeline · 1 update

identified Jul 30, 2026, 09:25 AM UTC

We have noticed that there are currently issues with the SSL certificates. At the moment, these are not always recognised correctly. We are working on a solution.

Read the full incident report →

Minor July 29, 2026

Problems with the display of products

Detected by Pingoru: Jul 29, 2026, 11:47 AM UTC
Resolved: Jul 29, 2026, 01:54 PM UTC
Duration: 2h 7m

Affected: RiThermRiTherm (Eplan Cloud China)Rittal Scan and Service (Eplan Cloud Europe)

Timeline · 1 update

identified Jul 29, 2026, 11:47 AM UTC

We are currently experiencing issues with the display of products/items. This does not affect the data being processed. We are working to resolve the issue.

Read the full incident report →

Minor July 15, 2026

Dataportal issues

Detected by Pingoru: Jul 15, 2026, 12:33 PM UTC
Resolved: Jul 15, 2026, 12:52 PM UTC
Duration: 19m

Affected: Data PortalRittal Scan and Service (Eplan Cloud Europe)

Timeline · 1 update

monitoring Jul 15, 2026, 12:33 PM UTC

we discovered some issues and working hard to mitigate the issue

Read the full incident report →

Minor June 30, 2026

Service Outtake - Reportcentre in China

Detected by Pingoru: Jun 30, 2026, 07:45 AM UTC
Resolved: Jun 30, 2026, 08:05 AM UTC
Duration: 19m

Affected: RiTherm (Eplan Cloud China)Report Center

Timeline · 1 update

investigating Jun 30, 2026, 07:45 AM UTC

We regret to inform you that the Reportcentre in the Eplan Cloud China is currently not functioning as desired.

Read the full incident report →

Minor June 11, 2026

Service Outtake: Uploads in RiPanel Processing Center not possible

Detected by Pingoru: Jun 11, 2026, 01:43 PM UTC
Resolved: Jun 11, 2026, 02:14 PM UTC
Duration: 30m

Affected: RiPanel Processing CenterRittal Scan and Service (Eplan Cloud Europe)

Timeline · 2 updates

investigating Jun 11, 2026, 01:43 PM UTC

We regret to inform you that this service is currently not functioning as desired. The upload of DXF-Files is currently not possible.
monitoring Jun 11, 2026, 02:02 PM UTC

We inform you, that the issue is resolved and the service is fully operational, again.

Read the full incident report →

Major June 6, 2026

EPLAN Cloud China Down

Detected by Pingoru: Jun 06, 2026, 10:23 AM UTC
Resolved: Jun 06, 2026, 06:44 PM UTC
Duration: 8h 21m

Affected: Cloud dashboardCloud sign-inData Portal Request ProcessDeveloper PortalEADN SigningeBuild DesignereBuild FreeeBuild Project BuildereLearningeManageeManage FreeePocketeStockeView DemoeView FreeRiPowerRiThermRiTherm (Eplan Cloud China)

Timeline · 1 update

identified Jun 06, 2026, 10:23 AM UTC

Unfortunately, we have to inform you that it is currently not possible to log in to the Chinese cloud environment. We are working on a solution

Read the full incident report →