Eplan incident

Problems Accessing the Cloud

Eplan is currently experiencing a minor incident affecting Cloud dashboard and Cloud sign-in and 1 more component, which began 5d ago. The vendor's full update timeline is below.

Started
Sep 30, 2026, 03:26 PM UTC
Resolved
Ongoing
Duration
● 5d 5h
Detected by Pingoru
Sep 30, 2026, 03:26 PM UTC

Affected components

Cloud dashboardCloud sign-inData PortalData Portal Request ProcessDeveloper PortalEADN SigningeBuild DesignereBuild FreeeBuild Project BuildereLearning

Update timeline

  1. identified Sep 30, 2026, 03:26 PM UTC

    Customers have reported problems accessing the EPLAN Cloud. The cause is currently unclear, as the problem cannot be fully reproduced. If you are experiencing this issue, please contact the Support Center so that we can get an idea of the extent of the problem.