Eplan incident

EPLAN Cloud China Down

Major Resolved View vendor source →

Eplan experienced a major incident on June 6, 2026 affecting Cloud dashboard and Cloud sign-in and 1 more component, lasting 8h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2026, 10:23 AM UTC
Resolved
Jun 06, 2026, 06:44 PM UTC
Duration
8h 21m
Detected by Pingoru
Jun 06, 2026, 10:23 AM UTC

Affected components

Cloud dashboardCloud sign-inData Portal Request ProcessDeveloper PortalEADN SigningeBuild DesignereBuild FreeeBuild Project BuildereLearningeManage

Update timeline

  1. identified Jun 06, 2026, 10:23 AM UTC

    Unfortunately, we have to inform you that it is currently not possible to log in to the Chinese cloud environment. We are working on a solution