Resolved after 1 hour 56 minutes, affecting RiTherm and RiTherm (RiTherm — Eplan Cloud Europe) and 1 more, on July 29, 2026.
We are currently experiencing issues with the display of products/items. This does not affect the data being processed. We are working to resolve the issue.
Affected components
RiThermRiTherm (RiTherm — Eplan Cloud Europe)RiTherm (RiTherm — Eplan Cloud China)
Update timeline
- identified Jul 29, 2026, 11:47 AM UTC
We are currently experiencing issues with the display of products/items. This does not affect the data being processed. We are working to resolve the issue.
- resolved Jul 29, 2026, 01:44 PM UTC
Problem solved
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