Eplan incident

issue with updating licenses via Eplan.com

Minor Vendor's status page →

Resolved after 18 minutes, affecting Cloud dashboard and Cloud dashboard (Cloud dashboard — Eplan Cloud Europe) and 1 more, on October 22, 2026.

investigating Oct 22, 2026, 10:01 AM UTC

We are currently facing an issue with updating licenses via Eplan.com. Possibly customers will not find the expected licenses on the Update licenses website. We are working to find the reason.

Started
Oct 22, 2026, 10:01 AM UTC
Resolved
Oct 22, 2026, 10:19 AM UTC
Duration
18m
Detected by Pingoru
Oct 22, 2026, 10:01 AM UTC

Affected components

Cloud dashboardCloud dashboard (Cloud dashboard — Eplan Cloud Europe)Cloud dashboard (Cloud dashboard — Eplan Cloud China)

Update timeline

  1. investigating Oct 22, 2026, 10:01 AM UTC

    We are currently facing an issue with updating licenses via Eplan.com. Possibly customers will not find the expected licenses on the Update licenses website. We are working to find the reason.

  2. resolved Oct 22, 2026, 10:19 AM UTC

    System is back to normal state

Your product runs on more than Eplan

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →