Is Eplan down?
Last checked 1m agoNo incidents right now.
Eplan is operational right now. Last checked 1m ago; the most recent incident resolved 12d ago.
Real-time Eplan status, recent outages, and incident history: pulled directly from Eplan's official status page at eplan.status.io every 5 minutes. Pingoru tracks 65 Eplan services and has captured 7 incidents in the last 90 days (98.87% uptime). Get email, Slack, Discord, or webhook alerts the moment Eplan reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Cloud dashboardCloud sign-inData PortalData Portal Request ProcessDeveloper PortalEADN SigningeBuild DesignereBuild FreeeBuild Project BuildereLearning
Timeline · 1 update
- identified · Sep 30, 2026, 03:26 PM UTC
Customers have reported problems accessing the EPLAN Cloud. The cause is currently unclear, as the problem cannot be fully reproduced. If you are experiencing this issue, please contact the Support Center so that we can get an idea of the extent of the problem.
Latest: Customers have reported problems accessing the EPLAN Cloud. The cause is currently unclear, as the problem cannot be fully reproduced. If you are experiencing this issue, please co…
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- Rittal Scan and Service — Eplan Cloud EuropeReport Center
Timeline · 1 update
- identified · Sep 25, 2026, 10:49 AM UTC
Currently the Report Center is not reachable due to MS Azure ressource problems. We in touch with Microsoft to solve the issue
Latest: Currently the Report Center is not reachable due to MS Azure ressource problems. We in touch with Microsoft to solve the issue
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- Data PortalRiTherm — Eplan Cloud ChinaRittal Scan and Service — Eplan Cloud Europe
Timeline · 2 updates
- investigating · Sep 17, 2026, 09:19 AM UTC
We have noticed that older versions of the platform are having trouble accessing the data portal. We are working to identify the cause and resolve the issue. Access to the data portal via a browser is working.
- monitoring · Sep 17, 2026, 10:40 AM UTC
We Rollback the Dataportal Service . At this time, we no longer see any issues. If you are still experiencing problems, please contact support.
Latest: We Rollback the Dataportal Service . At this time, we no longer see any issues. If you are still experiencing problems, please contact support.
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- Cloud sign-inRittal Scan and Service — Eplan Cloud Europe
Timeline · 3 updates
- investigating · Sep 10, 2026, 09:37 AM UTC
We have received reports that, under certain circumstances, it is not possible to log in to the EPLAN Cloud. We are currently investigating the issue and will resolve it as soon as possible.
- identified · Sep 10, 2026, 11:23 AM UTC
We currently suspect that there are issues with IPv4 connections with certain providers, particularly in the Netherlands. If you are also affected by this issue, please try switching to IPv6. Please contact your system administrator for assistance.
- monitoring · Sep 10, 2026, 02:28 PM UTC
The disruptions leave an unclear picture, but can be attributed to issues with various Internet service providers. Users of the platform products are asked to work offline. As soon as the disruption is resolved, we will provide an update here.
Latest: The disruptions leave an unclear picture, but can be attributed to issues with various Internet service providers. Users of the platform products are asked to work offline. As soon…
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Incident record
Since April 2026 · Status.io · 65 components checked every 5 minutesThe longest incident in the last year, Problems Accessing the Cloud on September 30, 2026, ran for 9 days. 5 maintenance windows announced in the same period.
Most affected components, last 12 months
- Rittal Scan and Service — Eplan Cloud Europe8
- RiTherm — Eplan Cloud China7
- RiTherm5
- Cloud sign-in4
- Data Portal4
Latest incidents
- Problems Accessing the Cloud
Customers have reported problems accessing the EPLAN Cloud. The cause is currently unclear, as the problem cannot be fully reproduced. If you are experiencing…
- Report Center not reachable
Currently the Report Center is not reachable due to MS Azure ressource problems. We in touch with Microsoft to solve the issue
- Dataportal issue
We have noticed that older versions of the platform are having trouble accessing the data portal. We are working to identify the cause and resolve the issue.…
- Problems Accessing the Cloud ResolvedStarted Sep 30, 2026, 03:26 PM UTC · Resolved Oct 09, 2026, 10:07 AM UTC · 8d 18h
- Report Center not reachable ResolvedStarted Sep 25, 2026, 10:49 AM UTC · Resolved Sep 28, 2026, 10:10 AM UTC · 2d 23h
- Dataportal issue ResolvedStarted Sep 17, 2026, 09:19 AM UTC · Resolved Sep 21, 2026, 08:17 AM UTC · 3d 22h
- Login Issues to EPLAN Cloud ResolvedStarted Sep 10, 2026, 09:37 AM UTC · Resolved Sep 11, 2026, 07:26 AM UTC · 21h 49m