Is Eplan down?

Last checked 1m ago
Current status
Eplan is up

No incidents right now.

  • Official status page: eplan.status.io
  • Checked every 5 minutes
  • 65 components tracked

Eplan is operational right now. Last checked 1m ago; the most recent incident resolved 12d ago.

Real-time Eplan status, recent outages, and incident history: pulled directly from Eplan's official status page at eplan.status.io every 5 minutes. Pingoru tracks 65 Eplan services and has captured 7 incidents in the last 90 days (98.87% uptime). Get email, Slack, Discord, or webhook alerts the moment Eplan reports a new incident, free for 3 monitors, no credit card.

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Eplan uptime 98.87% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8d 18h
    Started Sep 30, 2026, 03:26 PM UTC · Resolved Oct 09, 2026, 10:07 AM UTC
    Cloud dashboardCloud sign-inData PortalData Portal Request ProcessDeveloper PortalEADN SigningeBuild DesignereBuild FreeeBuild Project BuildereLearning
    Timeline · 1 update
    • identified · Sep 30, 2026, 03:26 PM UTC

      Customers have reported problems accessing the EPLAN Cloud. The cause is currently unclear, as the problem cannot be fully reproduced. If you are experiencing this issue, please contact the Support Center so that we can get an idea of the extent of the problem.

    Latest: Customers have reported problems accessing the EPLAN Cloud. The cause is currently unclear, as the problem cannot be fully reproduced. If you are experiencing this issue, please co…

  2. Resolved 2d 23h
    Started Sep 25, 2026, 10:49 AM UTC · Resolved Sep 28, 2026, 10:10 AM UTC
    Rittal Scan and Service — Eplan Cloud EuropeReport Center
    Timeline · 1 update
    • identified · Sep 25, 2026, 10:49 AM UTC

      Currently the Report Center is not reachable due to MS Azure ressource problems. We in touch with Microsoft to solve the issue

    Latest: Currently the Report Center is not reachable due to MS Azure ressource problems. We in touch with Microsoft to solve the issue

  3. Resolved 3d 22h
    Started Sep 17, 2026, 09:19 AM UTC · Resolved Sep 21, 2026, 08:17 AM UTC
    Data PortalRiTherm — Eplan Cloud ChinaRittal Scan and Service — Eplan Cloud Europe
    Timeline · 2 updates
    • investigating · Sep 17, 2026, 09:19 AM UTC

      We have noticed that older versions of the platform are having trouble accessing the data portal. We are working to identify the cause and resolve the issue. Access to the data portal via a browser is working.

    • monitoring · Sep 17, 2026, 10:40 AM UTC

      We Rollback the Dataportal Service . At this time, we no longer see any issues. If you are still experiencing problems, please contact support.

    Latest: We Rollback the Dataportal Service . At this time, we no longer see any issues. If you are still experiencing problems, please contact support.

  4. Resolved 21h 49m
    Started Sep 10, 2026, 09:37 AM UTC · Resolved Sep 11, 2026, 07:26 AM UTC
    Cloud sign-inRittal Scan and Service — Eplan Cloud Europe
    Timeline · 3 updates
    • investigating · Sep 10, 2026, 09:37 AM UTC

      We have received reports that, under certain circumstances, it is not possible to log in to the EPLAN Cloud. We are currently investigating the issue and will resolve it as soon as possible.

    • identified · Sep 10, 2026, 11:23 AM UTC

      We currently suspect that there are issues with IPv4 connections with certain providers, particularly in the Netherlands. If you are also affected by this issue, please try switching to IPv6. Please contact your system administrator for assistance.

    • monitoring · Sep 10, 2026, 02:28 PM UTC

      The disruptions leave an unclear picture, but can be attributed to issues with various Internet service providers. Users of the platform products are asked to work offline. As soon as the disruption is resolved, we will provide an update here.

    Latest: The disruptions leave an unclear picture, but can be attributed to issues with various Internet service providers. Users of the platform products are asked to work offline. As soon…

Incident record

Since April 2026 · Status.io · 65 components checked every 5 minutes
11incidents recorded
11last 12 months
4last 90 days
39 hourstypical duration, 12 months

The longest incident in the last year, Problems Accessing the Cloud on September 30, 2026, ran for 9 days. 5 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Rittal Scan and Service — Eplan Cloud Europe8
  • RiTherm — Eplan Cloud China7
  • RiTherm5
  • Cloud sign-in4
  • Data Portal4

Latest incidents

  • Problems Accessing the Cloud September 30, 2026 · 9 days · degraded service

    Customers have reported problems accessing the EPLAN Cloud. The cause is currently unclear, as the problem cannot be fully reproduced. If you are experiencing…

  • Report Center not reachable September 25, 2026 · 3 days · major outage

    Currently the Report Center is not reachable due to MS Azure ressource problems. We in touch with Microsoft to solve the issue

  • Dataportal issue September 17, 2026 · 4 days · degraded service

    We have noticed that older versions of the platform are having trouble accessing the data portal. We are working to identify the cause and resolve the issue.…

Outage history

Past 90 days · 4 incidents View full outage history →