Eplan incident

China environment timeout - 2026-04-07

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Resolved after 1 minute, affecting Cloud dashboard and Cloud dashboard (Cloud dashboard — Eplan Cloud Europe) and 1 more, on April 7, 2026.

investigating Apr 07, 2026, 12:17 PM UTC

empty

Started
Apr 07, 2026, 12:17 PM UTC
Resolved
Apr 07, 2026, 12:18 PM UTC
Duration
1m
Detected by Pingoru
Apr 07, 2026, 12:17 PM UTC

Affected components

Cloud dashboardCloud dashboard (Cloud dashboard — Eplan Cloud Europe)Cloud sign-inCloud sign-in (Cloud sign-in — Eplan Cloud Europe)Data PortalData Portal (Data Portal — Eplan Cloud Europe)Data Portal Request ProcessData Portal Request Process (Data Portal Request Process — Eplan Cloud Europe)EADN SigningEADN Signing (EADN Signing — Eplan Cloud Europe)

Update timeline

  1. investigating Apr 07, 2026, 12:17 PM UTC

    empty

  2. resolved Apr 07, 2026, 12:18 PM UTC

    Our ninjas fixed everything. This incident is resolved.

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