Resolved after 21 minutes, affecting Workato and Recipe runtime and 1 more, on August 6, 2026.
AIRO knowledge responses have returned to normal operation. If you encounter any issues, please contact Workato Support at https://support.workato.com
Affected components
Update timeline
- investigating Aug 06, 2026, 04:42 AM UTC
Beginning at approximately 22:00 UTC on 5 August 2026, customers using AIRO may experience slow or failed responses to knowledge-related questions — for example, "What are pub sub limits in Workato?" Affected requests may take significantly longer than usual to return, and a subset may fail to return an answer at all. Recipe building and other AIRO workflows are operating normally. We are aware of the issue and our engineering team is actively working to resolve it. We will post an update as soon as we have more information.
- resolved Aug 06, 2026, 05:04 AM UTC
AIRO knowledge responses have returned to normal operation. If you encounter any issues, please contact Workato Support at https://support.workato.com
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