Epicor experienced a minor incident on October 15, 2026 affecting Prophet 21 and Prophet 21 - Enterprise and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- in progress Oct 22, 2026, 03:00 AM UTC
Routine monthly operating system patches and security updates will be applied to Prophet 21 - Enterprise Non-Production SQL servers. During this period, we will implement critical updates to our server operating systems to ensure the security and stability of our infrastructure. During the maintenance window, your system will experience temporary downtime and possible intermittent access issues. From: Wednesday, October 21, 10:00 PM Local Datacenter Time To: Thursday, October 22, 4:00 AM Local Datacenter Time A notification will be posted once the maintenance has been completed.