Epicor experienced a major incident on May 27, 2026 affecting Epicor Catalog for Automotive and Epicor Catalog for Automotive, Catalog User Interface: Non-Production and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 05:15 PM UTC
We are currently working on an incident that is impacting Epicor Catalog causing degraded performance. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.
- investigating May 27, 2026, 08:33 PM UTC
Resolved - We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
- resolved May 27, 2026, 08:35 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.