Resolved after 19 minutes, affecting Eagle and Eagle - North West, on October 22, 2026.
We are pleased to inform you that the issue has been resolved. If you are still having trouble connecting, please reboot your SonicWall. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Affected components
Update timeline
- identified Oct 22, 2026, 10:16 PM UTC
We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause. If you are having trouble connecting to your Eagle System, please reboot your SonicWall.
- resolved Oct 22, 2026, 10:35 PM UTC
We are pleased to inform you that the issue has been resolved. If you are still having trouble connecting, please reboot your SonicWall. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
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