Ongoing since 03:30 PM UTC, affecting Kinetic and Kinetic and 1 more.
We are currently investigating an incident that may be causing degraded performance in Production environment for a subset of customers in Kinetic Americas region. Customers may experience slow response times or intermittent delays while using the service. Our technical teams are actively investigating and working to restore normal performance. We apologize for any disruption and will provide the next update within 60 minutes, or sooner if there is a significant change.
Affected components
Update timeline
- investigating Oct 27, 2026, 03:30 PM UTC
We are currently investigating an incident that may be causing degraded performance in Production environment for a subset of customers in Kinetic Americas region. Customers may experience slow response times or intermittent delays while using the service. Our technical teams are actively investigating and working to restore normal performance. We apologize for any disruption and will provide the next update within 60 minutes, or sooner if there is a significant change.
Your product runs on more than Epicor
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services