Epicor incident

Kinetic Germany - Printing outage

Resolved after 1 hour 50 minutes, affecting Kinetic and Kinetic and 1 more, on October 15, 2026.

resolved Oct 15, 2026, 02:50 PM UTC

We are pleased to inform you that the issue has been resolved.Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.

Started
Oct 15, 2026, 01:00 PM UTC
Resolved
Oct 15, 2026, 02:50 PM UTC
Duration
1h 50m
Detected by Pingoru
Oct 15, 2026, 01:00 PM UTC

Affected components

KineticKineticKinetic - GermanyKineticKineticKinetic - GermanyKineticKineticKineticKinetic

Update timeline

  1. identified Oct 15, 2026, 01:00 PM UTC

    We are currently investigating a printing outage that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

  2. resolved Oct 15, 2026, 02:50 PM UTC

    We are pleased to inform you that the issue has been resolved.Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.

Your product runs on more than Epicor

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →