Epicor incident

Eagle West Service Issue

Resolved after 14 minutes, affecting Eagle and Eagle and 1 more, on September 3, 2026.

resolved Sep 03, 2026, 08:56 PM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.

Started
Sep 03, 2026, 08:42 PM UTC
Resolved
Sep 03, 2026, 08:56 PM UTC
Duration
14m
Detected by Pingoru
Sep 03, 2026, 08:42 PM UTC

Affected components

EagleEagleEagleEagleEagleEagleEagle - WestEagle - WestEagle - WestEagle - West

Update timeline

  1. investigating Sep 03, 2026, 08:42 PM UTC

    We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

  2. resolved Sep 03, 2026, 08:56 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.

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