Is EmailOctopus down?
Last checked 5h agoNo incidents right now.
EmailOctopus is operational right now. Last checked 5h ago; the most recent incident resolved 13h ago.
Real-time EmailOctopus status, recent outages, and incident history: pulled directly from EmailOctopus's official status page at status.emailoctopus.com every 5 minutes. Pingoru tracks 1 EmailOctopus service and has captured 3 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment EmailOctopus reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- monitoring · Oct 21, 2026, 06:18 PM UTC
Status: Monitoring All services are now back online – thank you for your patience. Campaigns and emails may be delayed while we work through our backlog.
- resolved · Oct 21, 2026, 07:36 PM UTC
Status: Resolved The campaign backlog is now cleared, and with that we're closing this incident. Thank you again for your patience and understanding while we worked to deploy this important update.
Latest: Status: Resolved The campaign backlog is now cleared, and with that we're closing this incident. Thank you again for your patience and understanding while we worked to deploy this …
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Timeline · 3 updates
- identified · Oct 21, 2026, 03:04 PM UTC
Status: Identified EmailOctopus remains offline while we apply a critical security update. This is a precautionary measure to protect our service against potential threats. Your data remains safe. We're very sorry for the disruption. We'll post another update by 3.45pm UTC (10.45am EST), or sooner if service is restored. Thank you for your patience.
- identified · Oct 21, 2026, 03:49 PM UTC
Status: Identified EmailOctopus remains offline while we continue work on the security update. We know this disruption is frustrating, and we're sorry for the continued downtime. We'll continue to keep this page updated and confirm as soon as the platform is back online.
- resolved · Oct 21, 2026, 07:44 PM UTC
Status: Resolved All services are now back online and our campaign backlog is now cleared. With that we're closing this incident. Thank you again for your patience and understanding while we worked to deploy this important security update.
Latest: Status: Resolved All services are now back online and our campaign backlog is now cleared. With that we're closing this incident. Thank you again for your patience and understandin…
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- Platform
Timeline · 3 updates
- investigating · Oct 21, 2026, 01:24 PM UTC
Status: Investigating We’re taking EmailOctopus offline for a short period from just before 3pm UK time (10am ET, 14:00 UTC) to install an urgent security update. A security fix has been announced for PHP, which is software that lots of websites use, including ours. We’re installing this fix straight away as a precaution to keep your account and your subscribers’ details protected. While we’re offline you won’t be able to log in or use EmailOctopus. Any emails scheduled to send during this time will go out once we’re back. We expect to be back up and running within the hour and we’ll update this page as soon as we are. Affected components Platform (Full outage)
- identified · Oct 21, 2026, 01:45 PM UTC
Status: Identified We’ve gone offline a little earlier than planned. The security fix was released ahead of schedule, so we’re installing it now rather than waiting. You won’t be able to log in or use EmailOctopus while we work on it. We’ll update this page as soon as we are. Affected components Platform (Full outage)
- resolved · Oct 21, 2026, 07:44 PM UTC
Status: Resolved All services are now back online and our campaign backlog is now cleared. With that we're closing this incident. Thank you again for your patience and understanding while we worked to deploy this important security update. Affected components Platform (Operational)
Latest: Status: Resolved All services are now back online and our campaign backlog is now cleared. With that we're closing this incident. Thank you again for your patience and understandin…
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Incident record
Since October 2026 · incident.io · 1 component checked every 5 minutesThe longest incident in the last year, Short maintenance to install a security update on October 21, 2026, ran for 6 hours.
Most affected components, last 12 months
- Platform1
Latest incidents
- Service is restored
Status: Monitoring All services are now back online – thank you for your patience. Campaigns and emails may be delayed while we work through our backlog.
- EmailOctopus is offline while we apply an important update
Status: Identified EmailOctopus remains offline while we apply a critical security update. This is a precautionary measure to protect our service against…
- Short maintenance to install a security update
Status: Investigating We’re taking EmailOctopus offline for a short period from just before 3pm UK time (10am ET, 14:00 UTC) to install an urgent security…
- Service is restored ResolvedStarted Oct 21, 2026, 06:18 PM UTC · Resolved Oct 21, 2026, 07:36 PM UTC · 1h 18m
- Started Oct 21, 2026, 03:04 PM UTC · Resolved Oct 21, 2026, 07:44 PM UTC · 4h 39m
- Started Oct 21, 2026, 01:24 PM UTC · Resolved Oct 21, 2026, 07:44 PM UTC · 6h 19m