Is Duffel down?
Last checked 2m agoNo incidents right now.
Duffel is operational right now. Last checked 2m ago; the most recent incident resolved 7d ago.
Real-time Duffel status, recent outages, and incident history: pulled directly from Duffel's official status page at duffelstatus.com every 5 minutes. Pingoru tracks 66 Duffel services and has captured 17 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Duffel reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 7 updates
- investigating · Oct 23, 2026, 03:30 PM UTC
Status: Investigating We are currently investigating an escalated rate of 202 responses on the POST /air/orders endpoint.
- identified · Oct 23, 2026, 03:42 PM UTC
Status: Identified One of our integration partners, Sabre, have reported connectivity issues within their system that is affecting some customers, leading to an increase in timeouts and error responses. We're currently assessing the impact and are waiting for further information from the Sabre team.
- identified · Oct 23, 2026, 04:23 PM UTC
Status: Identified We have disabled Sabre content for affected Duffel customers who have alternative sources of GDS content to prevent further booking failures. Sabre are currently investigating the issue. We shall provide additional updates as we receive them.
- identified · Oct 23, 2026, 06:13 PM UTC
Status: Identified Sabre's technical teams are still working on addressing the service disruption. No ETA for a fix has been provided at this time. Duffel have migrated affected customers to alternative sources of content to minimise impact, and will re-enable Sabre content once we they provide an all clear.
- monitoring · Oct 23, 2026, 06:44 PM UTC
Status: Monitoring A fix has been implemented by Sabre, which they are currently monitoring. Duffel will begin re-enabling Sabre content once we've received an all clear
- monitoring · Oct 23, 2026, 08:39 PM UTC
Status: Monitoring We've received an all clear from Sabre and have begun to re-enable Sabre content for Duffel customers. We're currently monitoring the rollout and will provide an all clear once the fix is confirmed.
- resolved · Oct 23, 2026, 09:25 PM UTC
Status: Resolved The issue with the Sabre integration has been resolved.
Latest: Status: Resolved The issue with the Sabre integration has been resolved.
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- TravelportTravelportTravelport
Timeline · 4 updates
- identified · Oct 21, 2026, 07:39 AM UTC
Status: Identified We have been alerted of a ticketing issue on Travelport's side. Expect a subset of carriers to be unavailable during this. We are working with the supplier to get this unblocked asap. Affected components Travelport (Partial outage)
- identified · Oct 21, 2026, 04:23 PM UTC
Status: Identified The supplier has informed us of a fix being deployed. The subset of carriers is still unavailable until we confirm that the fix is deployed. Affected components Travelport (Partial outage)
- monitoring · Oct 21, 2026, 06:11 PM UTC
Status: Monitoring Our supplier has deployed a fix, and we have re-enabled all affected carriers on Travelport. Bookings with these carriers are working normally again. We're continuing to monitor, Affected components Travelport (Partial outage)
- resolved · Oct 21, 2026, 06:40 PM UTC
Status: Resolved Travelport has re-establish connection to the affected carriers. We can confirm normal operation has now resumed. Affected components Travelport (Operational)
Latest: Status: Resolved Travelport has re-establish connection to the affected carriers. We can confirm normal operation has now resumed. Affected components Travelport (Operational)
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- ScootScoot
Timeline · 2 updates
- identified · Oct 13, 2026, 07:40 PM UTC
Status: Identified We are inside the announced maintenance window: 13 OCT 2026 1700 HRS UTC TO 14 OCT 2026 0400 HRS UTC. We will not be able to sell any Scoot NDC content during this window. Affected components Scoot (Full outage)
- resolved · Oct 14, 2026, 07:03 AM UTC
Status: Resolved The maintenance window finished. Affected components Scoot (Operational)
Latest: Status: Resolved The maintenance window finished. Affected components Scoot (Operational)
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- Aegean AirlinesQantasQantasAegean Airlines
Timeline · 3 updates
- identified · Sep 28, 2026, 01:00 PM UTC
Status: Identified We have identified by an outage with our Aegean and Qantas direct connections. The supplier has validate a fix and are working to deploy it. Affected components Qantas (Partial outage) Aegean Airlines (Partial outage)
- identified · Sep 28, 2026, 04:53 PM UTC
Status: Identified We need to add LHG to this incident as we are seeing elevated timeouts when searching. Affected components Qantas (Partial outage) Aegean Airlines (Partial outage)
- resolved · Sep 28, 2026, 05:48 PM UTC
Status: Resolved Issue with our Lufthansa Group, Qantas and Aegean Airlines integrations resolved. Affected components Aegean Airlines (Operational) Qantas (Operational)
Latest: Status: Resolved Issue with our Lufthansa Group, Qantas and Aegean Airlines integrations resolved. Affected components Aegean Airlines (Operational) Qantas (Operational)
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Timeline · 4 updates
- investigating · Sep 21, 2026, 01:08 PM UTC
Status: Investigating We are investigating intermittent failures affecting card creation. Most requests are succeeding, but a small number may return errors. Our systems are currently processing card requests successfully, and we are continuing to monitor for recurrence. We’ll provide another update as soon as we have more information.
- monitoring · Sep 21, 2026, 01:45 PM UTC
Status: Monitoring We observed intermittent failures affecting card creation between 13:06 and 13:50 BST. Card creation requests have been processing successfully since 13:50 BST, and we have not observed further errors. We are continuing to monitor the service closely and are preparing improvements to reduce the impact should the issue recur. Affected components API - Card Payments (api.duffel.cards) (Degraded performance)
- monitoring · Sep 21, 2026, 03:27 PM UTC
Status: Monitoring Card creation continues to operate normally following the mitigation. We have observed no further errors matching the incident since deployment and are continuing to monitor production traffic. The incident remains under Affected components API - Card Payments (api.duffel.cards) (Operational)
- resolved · Sep 22, 2026, 02:39 PM UTC
Status: Resolved Issue with card creation failures resolved. Affected components API - Card Payments (api.duffel.cards) (Operational)
Latest: Status: Resolved Issue with card creation failures resolved. Affected components API - Card Payments (api.duffel.cards) (Operational)
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See the full Duffel outage history
10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · incident.io · 66 components checked every 5 minutesThe longest incident in the last year, Content was offline for a portion of Travelport accommodation on June 12, 2026, ran for 27 days. 7 maintenance windows announced in the same period.
Most affected components, last 12 months
- Travelport11
- Air France - KLM7
- American Airlines5
- Iberia5
- United5
Latest incidents
- Connectivity issues reported by Sabre
Status: Investigating We are currently investigating an escalated rate of 202 responses on the POST /air/orders endpoint.
- Travelport unable to ticket a subset of carriers
Status: Identified We have been alerted of a ticketing issue on Travelport's side. Expect a subset of carriers to be unavailable during this. We are working…
- Scoot NDC maintenance window
Status: Identified We are inside the announced maintenance window: 13 OCT 2026 1700 HRS UTC TO 14 OCT 2026 0400 HRS UTC. We will not be able to sell any Scoot…
- Started Oct 23, 2026, 03:30 PM UTC · Resolved Oct 23, 2026, 09:25 PM UTC · 5h 54m
- Started Oct 21, 2026, 07:39 AM UTC · Resolved Oct 21, 2026, 06:40 PM UTC · 11h 1m
- Scoot NDC maintenance window ResolvedStarted Oct 13, 2026, 07:40 PM UTC · Resolved Oct 14, 2026, 07:03 AM UTC · 11h 23m
- Multiple suppliers search outage ResolvedStarted Sep 28, 2026, 01:00 PM UTC · Resolved Sep 28, 2026, 05:48 PM UTC · 4h 47m
- Intermittent card creation failures ResolvedStarted Sep 21, 2026, 01:08 PM UTC · Resolved Sep 22, 2026, 02:39 PM UTC · 1d 1h
- Started Sep 14, 2026, 09:41 AM UTC · Resolved Sep 14, 2026, 11:15 AM UTC · 1h 34m
- Started Sep 03, 2026, 03:42 PM UTC · Resolved Sep 03, 2026, 09:45 PM UTC · 6h 2m
- Partial outage for Stays ResolvedStarted Sep 03, 2026, 10:35 AM UTC · Resolved Sep 03, 2026, 11:53 AM UTC · 1h 18m