Is Duffel down?

Last checked 7m ago
Current status
Duffel is having a partial outage

Active incident: Increased errors on Sabre seat maps and offer pricing

Official status page: https://www.duffelstatus.com · Polled every 5 minutes · 66 components tracked

Duffel is reporting a partial outage right now (last checked 7m ago). Some components are affected; others remain operational.

Real-time Duffel status, recent outages, and incident history — pulled directly from Duffel's official status page at https://www.duffelstatus.com every 5 minutes. Pingoru tracks 66 Duffel services and has captured 17 incidents in the last 90 days (99.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Duffel reports a new incident — free for 5 monitors, no credit card.

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Duffel uptime 99.70% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 11d 6h
    Started Sep 03, 2026, 08:58 AM UTC
    Timeline · 1 update
    • identified · Sep 03, 2026, 08:58 AM UTC

      Status: Identified A small proportion of Sabre seat map and offer pricing requests (under 1%) are returning 503s. We'll update as we learn more.

    Latest: Status: Identified A small proportion of Sabre seat map and offer pricing requests (under 1%) are returning 503s. We'll update as we learn more.

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 14, 2026, 11:15 AM UTC · Resolved Sep 14, 2026, 11:15 AM UTC
    Timeline · 3 updates
    • investigating · Sep 14, 2026, 09:41 AM UTC

      Status: Investigating We are currently investigating an issue with integration.

    • monitoring · Sep 14, 2026, 10:28 AM UTC

      Status: Monitoring Between Friday and this morning, some users experienced intermittent errors or failures to load the Duffel dashboard at app.duffel.com "app.duffel.com": http://app.duffel.com. This was caused by a bug that occasionally caused brief interruptions (around 10 seconds at a time) to the service, roughly twice a day. We have identified the root cause, validated a fix, and are deploying it now. We are monitoring closely to ensure the issue will not reoccur. Affected components Dashboard (app.duffel.com) (Partial outage)

    • resolved · Sep 14, 2026, 11:15 AM UTC

      Status: Resolved The fix has been deployed and the dashboard at app.duffel.com "app.duffel.com": http://app.duffel.com has been operating normally since 10:42 UTC. We have confirmed the underlying issue is resolved and have seen no further errors. We will continue to monitor. We apologise for any inconvenience caused. Affected components Dashboard (app.duffel.com) (Operational)

    Latest: Status: Resolved The fix has been deployed and the dashboard at app.duffel.com "app.duffel.com": http://app.duffel.com has been operating normally since 10:42 UTC. We have confirme…

  2. Resolved
    Started Sep 03, 2026, 09:45 PM UTC · Resolved Sep 03, 2026, 09:45 PM UTC
    Timeline · 3 updates
    • investigating · Sep 03, 2026, 03:42 PM UTC

      Status: Investigating We're currently investigating an issue with our Sabre integration leading to an increase of 202/502 responses on the POST /air/orders endpoint.

    • identified · Sep 03, 2026, 04:37 PM UTC

      Status: Identified We have identified the issue and are working with Sabre to resolve.

    • resolved · Sep 03, 2026, 09:45 PM UTC

      Status: Resolved Sabre has confirmed that the issue has been resolved and POST /air/orders success rate has returned to pre-incident levels.

    Latest: Status: Resolved Sabre has confirmed that the issue has been resolved and POST /air/orders success rate has returned to pre-incident levels.

  3. Resolved
    Started Sep 03, 2026, 11:53 AM UTC · Resolved Sep 03, 2026, 11:53 AM UTC
    ExpediaPricelineSabreBooking.comTravelport
    Timeline · 3 updates
    • identified · Sep 03, 2026, 10:35 AM UTC

      Status: Identified We've identified an issue with fetching rates in our Stays product and are working to restore normal service. Affected components Sabre (Partial outage) Priceline (Partial outage) Travelport (Partial outage) Booking.com (Partial outage) Expedia (Partial outage)

    • monitoring · Sep 03, 2026, 11:35 AM UTC

      Status: Monitoring The third party service has recovered and we are monitoring before resolving. We have applied some changes to be more resilient against these types of failures from our partner service. We have also already consulted with the partner service regarding this, and are awaiting a response. Affected components Priceline (Operational) Travelport (Operational) Booking.com (Operational) Expedia (Operational) Sabre (Operational)

    • resolved · Sep 03, 2026, 11:53 AM UTC

      Status: Resolved We can confirm that the service is back online. We are reaching out to the third party service to work with them on why this occurred. Affected components Sabre (Operational) Priceline (Operational) Travelport (Operational) Booking.com (Operational) Expedia (Operational)

    Latest: Status: Resolved We can confirm that the service is back online. We are reaching out to the third party service to work with them on why this occurred. Affected components Sabre (O…

  4. Resolved
    Started Aug 27, 2026, 03:18 PM UTC · Resolved Aug 27, 2026, 03:18 PM UTC
    Timeline · 2 updates
    • investigating · Aug 27, 2026, 01:19 PM UTC

      Status: Investigating We are investigating errors affecting the use of saved card with our card component. Requests to the card endpoint on api.duffel.cards: http://api.duffel.cards are returning HTTP 500 when using a saved card. Card creation and normal card payments are unaffected. Affected components API - Card Payments (api.duffel.cards) (Partial outage)

    • resolved · Aug 27, 2026, 03:18 PM UTC

      Status: Resolved A release caused all requests to api.duffel.cards: http://api.duffel.cards to fail with HTTP 500 when handling saved cards. A fix was deployed and the issue was confirmed resolved at 15:18 UTC. Affected components API - Card Payments (api.duffel.cards) (Operational)

    Latest: Status: Resolved A release caused all requests to api.duffel.cards: http://api.duffel.cards to fail with HTTP 500 when handling saved cards. A fix was deployed and the issue was co…

  5. Resolved
    Started Aug 22, 2026, 08:05 PM UTC · Resolved Aug 22, 2026, 08:05 PM UTC
    Travelport
    Timeline · 2 updates
    • identified · Aug 22, 2026, 06:15 PM UTC

      Status: Identified Issue identified causing intermittent booking and quotes failures with our Travelport integration in Stays, affecting Marriott, Hilton, and IHG hotels. Affected components Travelport (Partial outage)

    • resolved · Aug 22, 2026, 08:05 PM UTC

      Status: Resolved Issue with Stays Travelport integration resolved. Affected components Travelport (Operational)

    Latest: Status: Resolved Issue with Stays Travelport integration resolved. Affected components Travelport (Operational)

See the full Duffel outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 15 incidents View full outage history →