Duffel experienced a minor incident on September 3, 2026, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 03, 2026, 03:42 PM UTC
Status: Investigating We're currently investigating an issue with our Sabre integration leading to an increase of 202/502 responses on the POST /air/orders endpoint.
- identified Sep 03, 2026, 04:37 PM UTC
Status: Identified We have identified the issue and are working with Sabre to resolve.
- resolved Sep 03, 2026, 09:45 PM UTC
Status: Resolved Sabre has confirmed that the issue has been resolved and POST /air/orders success rate has returned to pre-incident levels.