Duffel experienced a minor incident on October 13, 2026 affecting Scoot and Scoot, lasting 11h 23m. The incident has been resolved; the full update timeline is below.
Affected components
ScootScoot
Update timeline
- identified Oct 13, 2026, 07:40 PM UTC
Status: Identified We are inside the announced maintenance window: 13 OCT 2026 1700 HRS UTC TO 14 OCT 2026 0400 HRS UTC. We will not be able to sell any Scoot NDC content during this window. Affected components Scoot (Full outage)
- resolved Oct 14, 2026, 07:03 AM UTC
Status: Resolved The maintenance window finished. Affected components Scoot (Operational)