Duffel incident

Multiple suppliers search outage

Minor Resolved View vendor source →

Duffel experienced a minor incident on September 28, 2026 affecting Aegean Airlines and Qantas and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 05:48 PM UTC
Resolved
Sep 28, 2026, 05:48 PM UTC
Duration
—
Detected by Pingoru
Sep 28, 2026, 05:48 PM UTC

Affected components

Aegean AirlinesQantasQantasAegean Airlines

Update timeline

  1. identified Sep 28, 2026, 01:00 PM UTC

    Status: Identified We have identified by an outage with our Aegean and Qantas direct connections. The supplier has validate a fix and are working to deploy it. Affected components Qantas (Partial outage) Aegean Airlines (Partial outage)

  2. identified Sep 28, 2026, 04:53 PM UTC

    Status: Identified We need to add LHG to this incident as we are seeing elevated timeouts when searching. Affected components Qantas (Partial outage) Aegean Airlines (Partial outage)

  3. resolved Sep 28, 2026, 05:48 PM UTC

    Status: Resolved Issue with our Lufthansa Group, Qantas and Aegean Airlines integrations resolved. Affected components Aegean Airlines (Operational) Qantas (Operational)