Duffel experienced a minor incident on September 3, 2026 affecting Travelport and Expedia and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 03, 2026, 10:35 AM UTC
Status: Identified We've identified an issue with fetching rates in our Stays product and are working to restore normal service. Affected components Sabre (Partial outage) Priceline (Partial outage) Travelport (Partial outage) Booking.com (Partial outage) Expedia (Partial outage)
- monitoring Sep 03, 2026, 11:35 AM UTC
Status: Monitoring The third party service has recovered and we are monitoring before resolving. We have applied some changes to be more resilient against these types of failures from our partner service. We have also already consulted with the partner service regarding this, and are awaiting a response. Affected components Priceline (Operational) Travelport (Operational) Booking.com (Operational) Expedia (Operational) Sabre (Operational)
- resolved Sep 03, 2026, 11:53 AM UTC
Status: Resolved We can confirm that the service is back online. We are reaching out to the third party service to work with them on why this occurred. Affected components Sabre (Operational) Priceline (Operational) Travelport (Operational) Booking.com (Operational) Expedia (Operational)