DrFirst incident

Issue affecting user login via LDAP within Backline

Minor Resolved View vendor source →

DrFirst experienced a minor incident on June 12, 2026 affecting Backline, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 12:49 AM UTC
Resolved
Jun 12, 2026, 01:58 AM UTC
Duration
1h 9m
Detected by Pingoru
Jun 12, 2026, 12:49 AM UTC

Affected components

Backline

Update timeline

  1. investigating Jun 12, 2026, 12:49 AM UTC

    We are currently investigating a technical issue affecting user login via LDAP within Backline. Our engineering team has been engaged and is actively working to identify and resolve the root cause as quickly as possible.

  2. resolved Jun 12, 2026, 01:58 AM UTC

    This incident has been resolved.