DrFirst incident
Real Time Prescription Benefit — Intermittent Connectivity Issues
DrFirst is currently experiencing a minor incident affecting Price Transparency (mBC), which began 1h ago. The vendor's full update timeline is below.
Affected components
Price Transparency (mBC)
Update timeline
- investigating Jun 08, 2026, 10:31 PM UTC
We are aware of intermittent connectivity issues affecting real-time benefit checks originating with a third-party data provider. DrFirst systems are operating normally, and we are actively monitoring the situation. In a small number of cases, partners may experience delayed or failed real-time benefit responses during this time. We will provide updates as more information becomes available.