Resolved after 20 hours 7 minutes, affecting DonorPerfect, on June 12, 2025.
We are confident that the fix we implemented has resolved the performance issues that were previously impacting DonorPerfect. Thank you for your patience and understanding as we worked to address the issue.
Affected components
Update timeline
- investigating Jun 12, 2025, 09:05 PM UTC
We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms are continuing to process without interruption. This is a high priority for our development team and they are actively working on trying to resolve it. We apologize for any inconvenience this might be causing you. We will keep you posted with updates here.
- monitoring Jun 12, 2025, 11:29 PM UTC
A fix has been implemented and we are monitoring the results. Thank you for your patience while we continue to monitor DonorPerfect performance.
- resolved Jun 13, 2025, 05:12 PM UTC
We are confident that the fix we implemented has resolved the performance issues that were previously impacting DonorPerfect. Thank you for your patience and understanding as we worked to address the issue.
Your product runs on more than DonorPerfect
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services