DonorPerfect incident

Intermittent Errors Affecting Dashboards, Easy Reports, & Financial Reports

Ongoing since 11:56 AM UTC, affecting DonorPerfect.

investigating Oct 26, 2026, 11:56 AM UTC

We are currently investigating an issue affecting Dashboards, Easy Reports, and some Financial Reports. When attempting to run these reports, you may encounter a 502 Bad Gateway error. Our team is actively working to resolve this issue. In the meantime, as an alternative, you can still generate reports by navigating to Reports → Export to File. We sincerely apologize for the inconvenience and appreciate your patience as we work toward a resolution. We will continue to provide updates here as more information becomes available.

Started
Oct 26, 2026, 11:56 AM UTC
Resolved
Ongoing
Duration
● 1h 9m
Detected by Pingoru
Oct 26, 2026, 11:56 AM UTC

Affected components

DonorPerfect

Update timeline

  1. investigating Oct 26, 2026, 11:56 AM UTC

    We are currently investigating an issue affecting Dashboards, Easy Reports, and some Financial Reports. When attempting to run these reports, you may encounter a 502 Bad Gateway error. Our team is actively working to resolve this issue. In the meantime, as an alternative, you can still generate reports by navigating to Reports → Export to File. We sincerely apologize for the inconvenience and appreciate your patience as we work toward a resolution. We will continue to provide updates here as more information becomes available.

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