DonorPerfect incident

Intermittent Errors When Navigating and Completing Tasks in DonorPerfect

Resolved after 4 hours 58 minutes, affecting DonorPerfect, on September 10, 2026.

monitoring Sep 10, 2026, 07:26 PM UTC

A fix has been applied to address the errors that were appearing. We will continue monitoring the system and provide another update once the issue is fully resolved.

Started
Sep 10, 2026, 02:53 PM UTC
Resolved
Sep 10, 2026, 07:52 PM UTC
Duration
4h 58m
Detected by Pingoru
Sep 10, 2026, 02:53 PM UTC

Affected components

DonorPerfect

Update timeline

  1. investigating Sep 10, 2026, 02:53 PM UTC

    We are currently investigating reports of errors occurring when searching for records, running reports, and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve this issue as quickly as possible. We will provide updates here as more information becomes available.

  2. monitoring Sep 10, 2026, 07:26 PM UTC

    A fix has been applied to address the errors that were appearing. We will continue monitoring the system and provide another update once the issue is fully resolved.

  3. resolved Sep 10, 2026, 07:52 PM UTC

    This incident has been resolved.

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