Dojo incident

Call not connecting?

Resolved after 3 hours 33 minutes, affecting Dojo UK and Dojo Ireland and 1 more, on January 29, 2025.

monitoring Jan 29, 2025, 09:21 AM UTC

Calls are now connecting successfully. Thanks for your patience.

Started
Jan 29, 2025, 07:45 AM UTC
Resolved
Jan 29, 2025, 11:18 AM UTC
Duration
3h 33m
Detected by Pingoru
Jan 29, 2025, 07:45 AM UTC

Affected components

Dojo UKDojo IrelandDojo SpainCustomer Support

Update timeline

  1. investigating Jan 29, 2025, 08:33 AM UTC

    We are currently experiencing technical difficulties with our phone lines. If you need immediate assistance, please email us at ‘[email protected]’ or use our webchat. We’re working on it urgently to get everything back up and running. Sorry for the inconvenience.

  2. monitoring Jan 29, 2025, 09:21 AM UTC

    Calls are now connecting successfully. Thanks for your patience.

  3. resolved Jan 29, 2025, 11:18 AM UTC

    This issue is now fixed.

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