Dojo incident

Payment Processing Issues on Dojo Duo & Dojo Pocket Terminals

Ongoing since 05:47 PM UTC, affecting Dojo UK and Dojo Ireland and 1 more.

investigating Nov 08, 2026, 05:47 PM UTC

We are currently investigating an issue affecting some merchants processing transactions using Dojo Duo and Dojo Pocket terminals. If available, you can switch to your Dojo Go device. We apologise for the inconvenience caused and thank you for your patience.

Started: Nov 08, 2026, 05:47 PM UTC
Resolved: Ongoing
Duration: ● 23m
Detected by Pingoru: Nov 08, 2026, 05:47 PM UTC

Affected components

Dojo UKDojo IrelandDojo SpainDojo ItalyDojo PocketIn-person Payments

Update timeline

investigating Nov 08, 2026, 05:47 PM UTC

We are currently investigating an issue affecting some merchants processing transactions using Dojo Duo and Dojo Pocket terminals. If available, you can switch to your Dojo Go device. We apologise for the inconvenience caused and thank you for your patience.

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