Resolved after 45 minutes, affecting Dojo UK and Dojo Ireland and 1 more, on April 25, 2025.
The activation service has been restored. You may now retry any activations that were unsuccessful.
Affected components
Dojo UKDojo IrelandDojo SpainIn-person PaymentsPAX Terminals
Update timeline
- investigating Apr 25, 2025, 04:30 PM UTC
Some customers are currently experiencing difficulties activating new Dojo card machines due to a problem with a third-party provider. Our team is working with the provider to resolve this issue. In the meantime, if you have an already activated Dojo card machine, please use it. We appreciate your patience as we work to fix this.
- resolved Apr 25, 2025, 05:16 PM UTC
The activation service has been restored. You may now retry any activations that were unsuccessful.
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