Dojo incident

3pm Transfers

Resolved after 25 minutes, affecting Dojo UK and Transfers, on August 27, 2025.

resolved Aug 27, 2025, 03:19 PM UTC

The earlier issue affecting today’s 3pm transfers has now been resolved. Settlement processing has successfully resumed, and merchants will receive their transfers today as expected. We appreciate your patience while we worked with a banking partner to resolve this matter quickly. Thank you for your understanding.

Started
Aug 27, 2025, 02:54 PM UTC
Resolved
Aug 27, 2025, 03:19 PM UTC
Duration
25m
Detected by Pingoru
Aug 27, 2025, 02:54 PM UTC

Affected components

Dojo UKTransfers

Update timeline

  1. investigating Aug 27, 2025, 02:54 PM UTC

    We are currently investigating an issue affecting today’s 3pm transfers. Our technical team is working closely with a third-party banking partner to resolve this as quickly as possible. We will provide an update once the issue has been resolved and settlements have been processed. Thank you for your patience and understanding.

  2. resolved Aug 27, 2025, 03:19 PM UTC

    The earlier issue affecting today’s 3pm transfers has now been resolved. Settlement processing has successfully resumed, and merchants will receive their transfers today as expected. We appreciate your patience while we worked with a banking partner to resolve this matter quickly. Thank you for your understanding.

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