Resolved after 2 hours 23 minutes, affecting Dojo UK and Dojo Ireland and 1 more, on September 29, 2025.
The issue affecting merchant settlements has been resolved, and all pending settlements have been completed. We apologise for the disruption and thank all affected merchants for their patience.
Affected components
Update timeline
- investigating Sep 29, 2025, 09:08 AM UTC
Some merchants are currently experiencing a temporary delay in settlements due to an issue with a third-party banking partner. Our teams are closely monitoring the situation and will provide updates as soon as more information becomes available. We apologise for any inconvenience this may cause.
- resolved Sep 29, 2025, 11:32 AM UTC
The issue affecting merchant settlements has been resolved, and all pending settlements have been completed. We apologise for the disruption and thank all affected merchants for their patience.
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